Eligibility Criteria
To qualify for a return, the item must meet the following conditions:
Initiating a Return
Contact Customer Service: Start the return process by contacting our customer service team via support ticket, email ([email protected]), or phone. Please provide your order number and details about the item you wish to return.
Return Authorization: Upon approval of your return request, we will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to proceed with your return.
Packaging Your Return: Carefully package the item to prevent damage during transit. Ensure all original packaging, tags, and accessories are included.
Labeling Your Return: Use the provided return label, if applicable, or select a traceable shipping service to send the item back to us. Clearly mark the RMA number on the outside of the package.
Return Address
Fly to Fashion
9110 Alcosta Blvd, Ste H Unit 3015
San Ramon, CA 94583
United States
Non-Returnable Items
The following items are not eligible for return:
Refund Process
Upon receiving your returned item, our team will inspect it to verify its condition and eligibility for a refund.
Exchange Policy
If you wish to exchange an item for a different size, color, or style, please follow the standard return process outlined above. Once we receive your returned item and verify its condition, we will process the exchange promptly based on availability.
Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact us immediately. We will provide assistance and arrange for a replacement or refund as appropriate. We may request photographic evidence or additional information to expedite the resolution process.
Seller Responsibilities
Our sellers are committed to providing excellent service throughout the return process:
Shipping Partners
We collaborate with reliable courier services to ensure safe and timely returns:
Shipping
Fly to Fashion ships to various countries worldwide to cater to our global clientele:
Get Help from Fly to Fashion
For any questions or assistance regarding returns, exchanges, or damaged items, please contact us during our customer service hours:
Welcome to Fly to Fashion, your ultimate destination for stylish activewear, designer handbags, business bags, puffer jackets, and more. At Fly to Fashion, we're passionate about bringing you a curated selection of high-quality apparel and accessories that blend fashion-forward designs with functionality.
Our mission is to cater to the modern individual who values both style and comfort, offering a diverse range of products that elevate your everyday wardrobe. Whether you're looking for performance-driven activewear that supports your fitness goals or sophisticated business bags that complement your professional attire, Fly to Fashion is here to meet your needs.
Driven by a commitment to quality and customer satisfaction, we collaborate with reputable brands and designers to ensure each product meets our rigorous standards. Our team is dedicated to providing a seamless shopping experience, from browsing our collections to receiving your order at your doorstep.
Discover the essence of contemporary fashion with Fly to Fashion. Join us as we redefine style, one outfit at a time.